Returns & Exchanges

At The Calzone Kitchen, we take pride in our fresh, handcrafted ingredients; however, due to the perishable nature of our food products, we cannot accept returns once an order has been delivered. If your order was incorrect or arrived in poor condition, please follow the steps below within 24 hours to receive a full refund or replacement.

Return Process

• 1.
  Document the Issue

  Take clear photographs of the product and the packaging, specifically highlighting any damage or discrepancies from your order confirmation.

• 2.
  Contact Support

  Email our kitchen support team at [email protected] with your order number and the photos you captured within 24 hours of delivery.

• 3.
  Review Process

  Our quality assurance team will review your claim within 1 business day to determine if a refund or a fresh replacement is warranted.

• 4.
  Resolution

  Once approved, we will either initiate a refund to your original payment method or schedule an immediate priority redelivery of your order.